Our History

Willow Grange has a fascinating history, starting back in 1979 when Richard and Rosemary Payne first opened Willow Grange, then known as Coombe Hill. We are proud to be a care home in Greater London, specialising in dementia care.

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Our History

Both Richard and Rosemary took a very hands-on approach to the running of Willow Grange and were loved dearly by staff and residents alike.

Rosemary held the position of matron here for over twenty-five years and was also a qualified nurse, caring for countless numbers of patients over the years.

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Taking care over the years

Richard, meanwhile, handled the business side of things. He was also an excellent handyman and took care of making many physical improvements to the building itself over the years.

They are both remembered fondly for their contributions to running the home.

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Caring staff

Some staff have been with us since then which is wonderful from the point of view of continuity. Some of our residents have also been with us all that time. We like to think of our elderly nursing home as a home-away-from-home and residents are regularly encouraged to join in with our activities and much more.

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A home from home

Julien Payne want to recreate family values in a” home from home environment”. Julien was only 8 years old when his parents set up the company and since he took over in 2004, he has kept the company true to his parents’ exceptionally high standards of care.

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Residents’ Charter

At Willow Grange, we put our senior residents first in all that we do – and of course, you would expect nothing less. To ensure that we never lose sight of this, we set ourselves high standards; our Residents’ Charter is a declaration of rights that centres on our core values and encompasses fulfilment, dignity, autonomy, individuality and esteem. This means we always know that the needs of each and every resident are met – and exceeded where possible – to help them reach an optimum level of health and well-being.

You can view and download our full Residents’ Charter right here:

Residents' Charter

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For more information about our beautiful specialist elderly nursing home, or to book a place at Willow Grange, book a place with us today.

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020 8399 8948
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