Willow Grange Take Your Privacy Seriously.
Willow Grange are committed to your privacy and security and we want to provide you with the best online experience. To that end we want you to understand what kinds of information we gather, how this information is used and safeguarded, and how you can control its use.
It is important for you to know that Willow Grange will never sell, trade or rent your personal information to others without your consent.
- What information is collected from me?
- How is my information collected and used?
- Solicited information
- Automatically collected information
- What choices do I have over the use of my information?
- How do I opt-out?
What information is collected from me?
The kinds of information that we collect from you will vary according to your use of our website. It is possible to browse our site without submitting any personal information at all. However, if you choose to take advantage of some of our services you may be asked to provide information such as your real name, email address, phone number, address and post code.
In addition to the information that you choose to submit, our systems are set up to gather certain anonymous data to help us better understand how our site is being used and how we can improve it. This automatically gathered data includes your computer’s IP (Internet Protocol) address, statistics about how visitors navigate through our sites and information provided through the use of ‘cookies’ – see below.
How is my information collected and used?
The use of your information depends on the context in which it was collected.
These are small files that we send to and store on your computer so that we may recognise it as a unique machine the next time you visit our site. There are THREE reasons for doing this.
- To keep track of your information for your convenience
- To help us to optimise your online experience by altering our content depending on your particular needs or browsing patterns
- To help us to understand the size of our audience and their traffic patterns within our site.
From time to time you may see surveys and other features on our web site that ask you to provide us with information. When you choose to respond to these requests, the information that you submit will be used for the reason stated. You will always have the opportunity to opt out of responding to these requests.
Automatically gathered data
The information gathered automatically by our system, such as your computer’s IP address, the kind of browser you are using and a record of your navigation through our sites – may be used by Willow Grange so that we can understand how to make our site convenient and useful to our audience.
What choices do I have regarding the use of my information?
How do I opt out?
You have the ability to terminate e-mail correspondence from us at any time. You will either be given the chance to opt-in to direct mailing when you disclose your e-mail address to us, or you can simply reply to our e-mail, typing ‘unsubscribe’ in the subject line.